ATM malfunction at National & Services resulted in lost funds

I purchased a accessory from National & Services on October 10, 1996. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jimmy Y. who promised to escalate my case, but I've heard nothing since.

I purchased a accessory from National & Services on October 10, 1996. Shortly after using it, I experienced has a manufacturing defect. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Jimmy Y. who promised to escalate my case, but I've heard nothing since.