Hidden fees discovered in Premier & Management statement

I am writing regarding order #ORD-2419-OBF-5015 placed with Premier & Management on June 27, 1981. I paid $153.9 for software, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Melissa D. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-2419-OBF-5015 placed with Premier & Management on June 27, 1981. I paid $153.9 for software, but when it arrived, I discovered arrived significantly late. I've made numerous attempts to contact customer service, but Melissa D. and other representatives have not been helpful in resolving this matter.