False promises made by Serene Haven Genoa representative
Travel & Vacations
Verified
Under Review
Jun 27, 2024
Complaint Details
I have been a loyal customer of Serene Haven Genoa for several years. However, my recent experience has been extremely disappointing. I ordered membership (order #ORD-1703-PTY-5584) on June 16, 2019, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me.
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Jun 27, 2024 17:28
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jun 27, 2024
Malcolm Donnelly
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May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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