False promises made by The Serene Resort Rome representative

I'm writing to complain about the consultation I received from The Serene Resort Rome. After paying $41.88 for item, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Zackery A., but have not received a satisfactory resolution.

I'm writing to complain about the consultation I received from The Serene Resort Rome. After paying $41.88 for item, I found that it had repeated billing errors. I've tried resolving this with your customer service team multiple times, including speaking with Zackery A., but have not received a satisfactory resolution.