Poor customer service experience with Elite-Build

I am writing regarding order #ORD-1708-GGJ-4745 placed with Elite-Build on October 27, 2003. I paid $798.61 for appliance, but when it arrived, I discovered is missing essential components. I've made numerous attempts to contact customer service, but Abdullah N. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-1708-GGJ-4745 placed with Elite-Build on October 27, 2003. I paid $798.61 for appliance, but when it arrived, I discovered is missing essential components. I've made numerous attempts to contact customer service, but Abdullah N. and other representatives have not been helpful in resolving this matter.