Frustrated with Prosperity Asset's lack of response

I purchased a accessory from Prosperity Asset on July 2, 1993. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Aditya O. who promised to escalate my case, but I've heard nothing since.

I purchased a accessory from Prosperity Asset on July 2, 1993. Shortly after using it, I experienced is not compatible as claimed. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Aditya O. who promised to escalate my case, but I've heard nothing since.