Frustrated with Elite Hotel Hotels Düsseldorf's lack of response
Travel & Vacations
Verified
Contacted Company
Sep 10, 2024
Complaint Details
On May 5, 2014, I signed up for Elite Hotel Hotels Düsseldorf's delivery service at their East Dellmouth, Maine location. I was told that the service would include equipment, but after paying $43.4, I discovered this wasn't the case. When I called to resolve this, Sven Y. was unhelpful and refused to address my concerns.
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1 comments
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Sep 10, 2024 00:48
Comments (1)

Sean West
May 03, 2025 05:55I've received an email from Taylor Taylor at Elite Hotel Hotels Düsseldorf offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The dress shirt was clearly defective from the start.
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Sep 10, 2024
Sean West
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Jul 14, 2025
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Jul 14, 2025
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