Quality issues with United Credit Planners product
Complaint Details
On April 14, 2022, I signed up for United Credit Planners's installation service at their New Maddison, Michigan location. I was told that the service would include subscription, but after paying $390.15, I discovered this wasn't the case. When I called to resolve this, Elaina P. was unhelpful and refused to address my concerns.
Comments (2)
Estell Hahn
May 11, 2025 05:40The situation with United Credit Planners has gotten worse. Now they're claiming I never purchased the extended warranty, despite me providing the receipt and reference number REF-7A71BED2 multiple times.
Eunice Watsica
May 18, 2025 05:25ComplaintNest Administrator Alert: We have noticed that United Credit Planners has not yet responded to your complaint about their premium account. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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