Delayed delivery from Elite Stay Florence
Complaint Details
I purchased a appliance from Elite Stay Florence on November 7, 2022. Shortly after using it, I experienced experienced frequent disconnections. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Syble N. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Jermaine McCullough
May 25, 2025 06:09After speaking with John Jones from the Support Operations at Elite Stay Florence, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Brenna Hilpert
May 25, 2025 05:41ComplaintNest Administrator Update: We have received confirmation from Elite Stay Florence that they are actively working to resolve your complaint. Their representative, Hayden Walker, has committed to contacting you within 4 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"