False promises made by Crystal Resort Luxury Group representative

Travel & Vacations Verified Under Review Apr 20, 2025
Crystal Resort Luxury Group | Zambia | Gerda Koss

Complaint Details

I am writing regarding order #ORD-2317-RNI-2648 placed with Crystal Resort Luxury Group on October 26, 2006. I paid $721.26 for subscription, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Erna N. and other representatives have not been helpful in resolving this matter.

104 views | 1 comments | Apr 20, 2025 00:27

Comments (1)

Gerda Koss

Gerda Koss

May 17, 2025 05:49

I appreciate Crystal Resort Luxury Group reaching out, but the solution provided doesn't address my original concern. The replacement jacket has the same defect as the original one I complained about.

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Apr 20, 2025 Gerda Koss

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