Unresolved issue with UnitedAsset product
Complaint Details
I'm writing to complain about the delivery service I received from UnitedAsset. After paying $770.51 for package, I found that it faced system outages. I've tried resolving this with your customer service team multiple times, including speaking with Reginald O., but have not received a satisfactory resolution.
Comments (2)
Alia McClure
May 18, 2025 06:08I appreciate UnitedAsset reaching out, but the solution provided doesn't address my original concern. The replacement router has the same defect as the original one I complained about.
Clement Doyle
May 20, 2025 05:37ComplaintNest Administrator Update: We have received confirmation from UnitedAsset that they are actively working to resolve your complaint. Their representative, Thomas Miller, has committed to contacting you within 6 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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