Poor customer service experience with Elite Materials Industries
Complaint Details
I have been a loyal customer of Elite Materials Industries for several years. However, my recent experience has been extremely disappointing. I ordered product (order #ORD-2732-RZA-2148) on May 24, 2005, and have encountered couldn't access my account. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
Will Bechtelar
May 06, 2025 05:24I want to acknowledge that Elite Materials Industries has attempted to resolve this issue. However, the solution they're offering (a $75.39 store credit) isn't adequate considering I paid $75.39 for a headphones that never worked properly.
Zachery Kerluke
May 18, 2025 05:48ComplaintNest Administrator Note: We have reviewed this complaint against Elite Materials Industries and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smartwatch. ComplaintNest Support Team
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