Hidden fees discovered in Credit Partners statement
Complaint Details
On February 24, 2005, I signed up for Credit Partners's training session at their North Priscillaview, Nebraska location. I was told that the service would include tool, but after paying $282.66, I discovered this wasn't the case. When I called to resolve this, Jamar X. was unhelpful and refused to address my concerns.
Comments (2)
Daniela Hodkiewicz
Apr 30, 2025 05:12Just wanted to follow up on my complaint regarding Credit Partners. I haven't heard anything back yet, and the headphones I purchased is still not working correctly. Any assistance would be greatly appreciated.
Montana Yundt
May 23, 2025 06:01Dear valued customer, Thank you for your complaint regarding the tablet you purchased on May 7, 2025. At Credit Partners, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $309.95 2. A replacement tablet with an extended warranty 3. A store credit of $309.95 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-9C773FBD. We value your business and hope to restore your confidence in our company. Best regards, Sarah Walker Customer Retention Manager Credit Partners
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