Delayed delivery from Credit Partners

I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Credit Partners has been much more responsive, though we still haven't reached a satisfactory resolution regarding their customization service.

Dear valued customer, Thank you for bringing this matter to our attention. We at Credit Partners take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our router and have initiated an internal investigation (Reference: REF-F9D8C6F4). One of our specialists from our Service Excellence will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Karen Harris Client Relations Manager Credit Partners Customer Relations

ComplaintNest Administrator Alert: We have noticed that Credit Partners has not yet responded to your complaint about their expedited shipping. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team