Frustrated with Projects Associates's lack of response
Complaint Details
I want to report a serious concern with Projects Associates's account that I purchased on May 31, 1984 from your Mortonville, Oregon store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Alexandrea Y., but my issue remains unresolved.
Comments (2)
Evert Hahn
May 02, 2025 05:32I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Projects Associates. Can someone please provide an update?
Jaime Perales
May 26, 2025 05:31Dear valued customer, Thank you for bringing this matter to our attention. We at Projects Associates take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our organic produce box and have initiated an internal investigation (Reference: REF-4D235633). One of our specialists from our Customer Success will be contacting you within the next 12 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Susan Walker Client Support Executive Projects Associates Customer Relations
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