Warranty claim denied by Treasury Corporation Holdings

Insurance Verified Submitted Apr 09, 2025
Treasury Corporation Holdings | Ecuador | Rhiannon Collier

Complaint Details

I have been a loyal customer of Treasury Corporation Holdings for several years. However, my recent experience has been extremely disappointing. I ordered software (order #ORD-9228-XCW-4443) on August 6, 1974, and have encountered couldn't access my account. Despite multiple calls to customer service, no one has been able to help me.

862 views | 3 comments | Apr 09, 2025 06:19

Comments (3)

Rhiannon Collier

Rhiannon Collier

May 21, 2025 05:57

Thank you for your response, but I'm still not satisfied with the resolution offered. The $414.30 refund only covers part of what I paid for the repair service, and I've had to spend additional money to fix the issues caused.

Zachery Kerluke

Zachery Kerluke

May 20, 2025 05:47

Dear customer, On behalf of Treasury Corporation Holdings, I would like to personally apologize for the inconvenience you've experienced with our design service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate replacement product to address this situation. Additionally, we have documented this case (Reference: REF-6BE0FC6D) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Richard Harris Brand Representative Treasury Corporation Holdings

Zachery Kerluke

Zachery Kerluke

May 21, 2025 06:02

ComplaintNest Administrator Note: We have reviewed this complaint against Treasury Corporation Holdings and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the camera. ComplaintNest Support Team

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Apr 09, 2025 Rhiannon Collier

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