Frustrated with Treasury Corporation Holdings's lack of response
Complaint Details
I am writing regarding order #ORD-8717-KEC-8574 placed with Treasury Corporation Holdings on April 4, 2006. I paid $120.79 for equipment, but when it arrived, I discovered is not compatible as claimed. I've made numerous attempts to contact customer service, but Adaline U. and other representatives have not been helpful in resolving this matter.
Comments (2)

Celestine Lakin
May 22, 2025 05:14Thank you for your response, but I'm still not satisfied with the resolution offered. The $262.13 refund only covers part of what I paid for the consultation service, and I've had to spend additional money to fix the issues caused.

Brenna Hilpert
May 21, 2025 05:35Dear valued customer, Thank you for bringing your concerns about our gaming console to our attention. We at Treasury Corporation Holdings are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 11, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective gaming console 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary gaming console accessory kit valued at $282.63 Please contact our dedicated resolution team at support@Treasury Corporation Holdings.com with your preferred delivery date and time, referencing case number REF-20464630. We truly value your business and appreciate the opportunity to make this right. Best regards, Jennifer Thompson Resolution Center Director Treasury Corporation Holdings
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