Poor customer service experience with Treasury Corporation Holdings

Insurance Verified Under Review Feb 24, 2025
Treasury Corporation Holdings | Portugal | Garrett Lockman

Complaint Details

I want to report a serious concern with Treasury Corporation Holdings's service that I purchased on March 23, 2011 from your West Arianemouth, Vermont store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Christopher M., but my issue remains unresolved.

11 views | 2 comments | Feb 24, 2025 19:37

Comments (2)

Garrett Lockman

Garrett Lockman

Apr 28, 2025 05:37

I appreciate Treasury Corporation Holdings reaching out, but the solution provided doesn't address my original concern. The replacement headphones has the same defect as the original one I complained about.

Bernard Arnaud

Bernard Arnaud

May 18, 2025 05:51

Dear valued customer, Thank you for bringing this matter to our attention. We at Treasury Corporation Holdings take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our television and have initiated an internal investigation (Reference: REF-5B42E23F). One of our specialists from our Technical Support will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Peyton Young Client Relations Manager Treasury Corporation Holdings Customer Relations

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Feb 24, 2025 Garrett Lockman

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May 26, 2025 System

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May 26, 2025 System