Poor customer service experience with Retreat Destinations
Travel & Vacations
Verified
Under Review
May 03, 2025
Complaint Details
I'm writing to complain about the consultation I received from Retreat Destinations. After paying $59.1 for software, I found that it experienced frequent disconnections. I've tried resolving this with your customer service team multiple times, including speaking with Nannie C., but have not received a satisfactory resolution.
63 views
|
1 comments
|
May 03, 2025 17:48
Comments (1)
Hunter Reichel
May 24, 2025 05:48Thank you for your response, but I'm still not satisfied with the resolution offered. The $213.30 refund only covers part of what I paid for the professional setup, and I've had to spend additional money to fix the issues caused.
Complaint Status
Under Review
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
May 03, 2025
Hunter Reichel
AI Verification
Ai verifiedComplaint verified
Jul 03, 2025
System
Status Update
Status updateStatus changed to "Under Review"
Jul 03, 2025
System