FirstEquity Ltd. failed to honor their commitment

Insurance Verified Under Review Oct 13, 2024
FirstEquity Ltd. | Jamaica | Keon West

Complaint Details

On November 15, 2000, I signed up for FirstEquity Ltd.'s maintenance program at their Ashleeborough, Washington location. I was told that the service would include package, but after paying $464.65, I discovered this wasn't the case. When I called to resolve this, Marisol O. was unhelpful and refused to address my concerns.

746 views | 2 comments | Oct 13, 2024 07:16

Comments (2)

Keon West

Keon West

May 22, 2025 05:28

I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about FirstEquity Ltd.. Can someone please provide an update?

Jedidiah Becker

Jedidiah Becker

May 23, 2025 05:31

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding FirstEquity Ltd.'s router and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at FirstEquity Ltd. and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team

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Complaint Timeline

3 Events

Complaint Submitted

Submitted

Complaint submitted

Oct 13, 2024 Keon West

AI Verification

Ai verified

Complaint verified

May 26, 2025 System

Status Update

Status update

Status changed to "Under Review"

May 26, 2025 System