Misleading advertising by Manufacturing & Systems

Furniture Verified Resolved Apr 05, 2025
Manufacturing & Systems | Albania | Avis Balistreri

Complaint Details

I want to report a serious concern with Manufacturing & Systems's appliance that I purchased on February 23, 1971 from your Bellaland, New Hampshire store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Pietro X., but my issue remains unresolved.

319 views | 2 comments | Apr 05, 2025 14:11

Comments (2)

Avis Balistreri

Avis Balistreri

May 25, 2025 05:53

I appreciate Manufacturing & Systems reaching out, but the solution provided doesn't address my original concern. The replacement smartwatch has the same defect as the original one I complained about.

Admin User (Original)

Admin User (Original)

May 23, 2025 05:27

Dear valued customer, Thank you for bringing your concerns about our router to our attention. We at Manufacturing & Systems are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 29, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective router 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary router accessory kit valued at $331.16 Please contact our dedicated resolution team at support@Manufacturing & Systems.com with your preferred delivery date and time, referencing case number REF-F02B3153. We truly value your business and appreciate the opportunity to make this right. Best regards, Casey Davis Customer Experience Director Manufacturing & Systems

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Apr 05, 2025 Avis Balistreri

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May 26, 2025 System