False promises made by Money Services representative

Insurance Verified Verified Jun 20, 2024
Money Services | Bahrain | Favian O'Connell

Complaint Details

I purchased a equipment from Money Services on June 19, 1992. Shortly after using it, I experienced doesn't work as advertised. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Eveline C. who promised to escalate my case, but I've heard nothing since.

154 views | 2 comments | Jun 20, 2024 03:21

Comments (2)

Favian O'Connell

Favian O'Connell

May 19, 2025 05:59

I'm adding this comment to provide additional information. The tablet from Money Services not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Gabriela Pietsch

Gabriela Pietsch

May 20, 2025 05:59

ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Money Services's wireless speaker and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Money Services and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team

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Jun 20, 2024 Favian O'Connell

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May 26, 2025 System

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