Billing dispute with Industrial Works Enterprises
Complaint Details
I am writing regarding order #ORD-6175-RGJ-3677 placed with Industrial Works Enterprises on June 17, 2007. I paid $61.66 for accessory, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Zane K. and other representatives have not been helpful in resolving this matter.
Comments (2)
Stanford Murray
May 13, 2025 05:52An update to my situation: I've now spoken with three different representatives from Industrial Works Enterprises, and each has given me conflicting information about how to resolve the issue with my television. This is extremely frustrating.
Jaime Perales
May 15, 2025 05:58Dear valued customer, Thank you for bringing this matter to our attention. We at Industrial Works Enterprises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our laptop and have initiated an internal investigation (Reference: REF-35068FBF). One of our specialists from our Client Relations will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Sarah Clark Customer Advocacy Manager Industrial Works Enterprises Customer Relations
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