Misleading advertising by Global Fund Ltd.
Complaint Details
I purchased a device from Global Fund Ltd. on June 21, 2014. Shortly after using it, I experienced has poor quality. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Caesar B. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Bryana Schmeler
May 11, 2025 05:25The situation with Global Fund Ltd. has gotten worse. Now they're claiming I never purchased the subscription plan, despite me providing the receipt and reference number REF-79E10A2B multiple times.
Claudine Navarro
May 23, 2025 06:04Dear valued customer, Thank you for your complaint regarding the smartphone you purchased on April 22, 2025. At Global Fund Ltd., customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $50.32 2. A replacement smartphone with an extended warranty 3. A store credit of $50.32 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-79E10A2B. We value your business and hope to restore your confidence in our company. Best regards, Karen Martinez Customer Advocacy Manager Global Fund Ltd.
Complaint Status
Contacted CompanyAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Contacted Company"