Billing dispute with Premier Works Builders

I'm adding this comment to provide additional information. The athletic shoes from Premier Works Builders not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Dear valued customer, Thank you for bringing this matter to our attention. We at Premier Works Builders take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jeans and have initiated an internal investigation (Reference: REF-57B33AE6). One of our specialists from our Product Support will be contacting you within the next 2 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Michael Johnson Account Manager Premier Works Builders Customer Relations

ComplaintNest Administrator Update: We have received confirmation from Premier Works Builders that they are actively working to resolve your complaint. Their representative, Rowan Brown, has committed to contacting you within 11 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team