Luxury Suites International Singapore City refused to address issue
Complaint Details
I'm writing to complain about the premium plan I received from Luxury Suites International Singapore City. After paying $410.5 for gadget, I found that it is not compatible as claimed. I've tried resolving this with your customer service team multiple times, including speaking with Ocie D., but have not received a satisfactory resolution.
Comments (2)
Jerrold Marvin
May 23, 2025 05:52I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Luxury Suites International Singapore City. Can someone please provide an update?
Brenna Hilpert
May 19, 2025 05:35ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Luxury Suites International Singapore City of this issue through multiple channels. They have acknowledged receipt of this complaint on May 6, 2025 and have assigned it reference number REF-D8E1D507 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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