Warranty claim denied by Ultra Fabrication Ltd.

I've received an email from Quinn Anderson at Ultra Fabrication Ltd. offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The tablet was clearly defective from the start.

Dear valued customer, Thank you for bringing your concerns about our wireless speaker to our attention. We at Ultra Fabrication Ltd. are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on May 14, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective wireless speaker 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary wireless speaker accessory kit valued at $466.37 Please contact our dedicated resolution team at support@Ultra Fabrication Ltd..com with your preferred delivery date and time, referencing case number REF-91602429. We truly value your business and appreciate the opportunity to make this right. Best regards, Michael Walker Client Relations Director Ultra Fabrication Ltd.