Hidden fees discovered from Ultra Fabrication Ltd.
Complaint Details
I am writing regarding order #ORD-9073-DJB-2213 placed with Ultra Fabrication Ltd. on April 26, 2017. I paid $356.40 for device, but when it arrived, I discovered has a manufacturing defect. I've made numerous attempts to contact customer service, but Alicia J. and other representatives have not been helpful in resolving this matter.
Comments (2)
Antonietta Ondricka
May 08, 2025 05:55Thank you for your response, but I'm still not satisfied with the resolution offered. The $99.20 refund only covers part of what I paid for the subscription plan, and I've had to spend additional money to fix the issues caused.
Zachery Kerluke
May 16, 2025 05:33ComplaintNest Administrator Note: We have reviewed this complaint against Ultra Fabrication Ltd. and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the router. ComplaintNest Support Team
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