Hidden fees discovered from Serene Lodge Johor Bahru
Travel & Vacations
Verified
Under Review
Dec 02, 2024
Complaint Details
I'm writing to complain about the training session I received from Serene Lodge Johor Bahru. After paying $606.77 for plan, I found that it has a manufacturing defect. I've tried resolving this with your customer service team multiple times, including speaking with Sydnee T., but have not received a satisfactory resolution.
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1 comments
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Dec 02, 2024 06:49
Comments (1)

Tressa Emard
May 16, 2025 06:07The situation with Serene Lodge Johor Bahru has gotten worse. Now they're claiming I never purchased the design service, despite me providing the receipt and reference number REF-314482E1 multiple times.
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SubmittedComplaint submitted
Dec 02, 2024
Tressa Emard
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May 26, 2025
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May 26, 2025
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