Delayed delivery from Serene Lodge Johor Bahru
Complaint Details
I want to report a serious concern with Serene Lodge Johor Bahru's solution that I purchased on June 8, 1995 from your Trinityfurt, Minnesota store. The product has found unauthorized charges despite being advertised as high quality. I've contacted customer service three times and spoken to Milan K., but my issue remains unresolved.
Comments (2)
Jarret Macejkovic
May 05, 2025 06:04It's now been 11 days since my initial complaint, and Serene Lodge Johor Bahru still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their training session.
Eunice Watsica
May 16, 2025 05:38ComplaintNest Administrator Alert: We have noticed that Serene Lodge Johor Bahru has not yet responded to your complaint about their expedited shipping. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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Status updateStatus changed to "Resolved"