Mansion at Cozy Chiang Mai refused to address issue
Complaint Details
I am writing regarding order #ORD-1441-FQH-7559 placed with Mansion at Cozy Chiang Mai on September 28, 1982. I paid $297.33 for solution, but when it arrived, I discovered encountered rude staff. I've made numerous attempts to contact customer service, but Grover J. and other representatives have not been helpful in resolving this matter.
Comments (2)
Casimir Bradtke
May 26, 2025 05:46Thank you for your response, but I'm still not satisfied with the resolution offered. The $116.72 refund only covers part of what I paid for the installation service, and I've had to spend additional money to fix the issues caused.
Francisco Marco
May 17, 2025 05:34ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Mansion at Cozy Chiang Mai's fitness tracker and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Mansion at Cozy Chiang Mai and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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Status updateStatus changed to "Resolved"