Delayed delivery from Dynamic-Components
Complaint Details
I am writing regarding order #ORD-2571-YCM-7389 placed with Dynamic-Components on August 24, 1991. I paid $112.33 for equipment, but when it arrived, I discovered was damaged upon delivery. I've made numerous attempts to contact customer service, but Era N. and other representatives have not been helpful in resolving this matter.
Comments (2)
Rosa Davis
Apr 26, 2025 06:03I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Dynamic-Components. Can someone please provide an update?
Gabriela Pietsch
May 24, 2025 05:16Dear customer, On behalf of Dynamic-Components, I would like to personally apologize for the inconvenience you've experienced with our customization service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate store credit to address this situation. Additionally, we have documented this case (Reference: REF-93BB49ED) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Robert Allen Customer Satisfaction Coordinator Dynamic-Components
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