Quality issues with Dynamic-Components product
Complaint Details
I want to report a serious concern with Dynamic-Components's platform that I purchased on August 18, 2020 from your Addisonfurt, South Dakota store. The product has was denied a refund despite being advertised as high quality. I've contacted customer service three times and spoken to Alessia E., but my issue remains unresolved.
Comments (2)
Cierra Kuhic
May 23, 2025 06:05I've received an email from Hayden Martin at Dynamic-Components offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The television was clearly defective from the start.
Montana Yundt
May 19, 2025 05:15Dear customer, On behalf of Dynamic-Components, I would like to personally apologize for the inconvenience you've experienced with our maintenance contract. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate store credit to address this situation. Additionally, we have documented this case (Reference: REF-AD100897) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Robert Robinson Client Support Executive Dynamic-Components
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