Unsatisfactory resolution from Liberty & International
Complaint Details
I'm writing to complain about the exchange program I received from Liberty & International. After paying $669.41 for package, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Brice K., but have not received a satisfactory resolution.
Comments (2)
Yolanda Shields
May 21, 2025 05:47Thank you for your response, but I'm still not satisfied with the resolution offered. The $157.82 refund only covers part of what I paid for the upgrade plan, and I've had to spend additional money to fix the issues caused.
Bernard Arnaud
May 24, 2025 05:40ComplaintNest Administrator Note: We have reviewed this complaint against Liberty & International and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the smartwatch. ComplaintNest Support Team
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