Delayed delivery from Superior-Industries

Furniture Verified Under Review May 03, 2025
Superior-Industries | Slovenia | Esperanza Kris

Complaint Details

I am writing regarding order #ORD-4342-KDG-3418 placed with Superior-Industries on April 2, 2017. I paid $669.8 for accessory, but when it arrived, I discovered experienced long delays. I've made numerous attempts to contact customer service, but Efrain P. and other representatives have not been helpful in resolving this matter.

985 views | 2 comments | May 03, 2025 11:05

Comments (2)

Esperanza Kris

Esperanza Kris

May 15, 2025 05:23

I wanted to update this complaint to mention that a representative from Superior-Industries called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.

Bernard Arnaud

Bernard Arnaud

May 18, 2025 05:54

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Superior-Industries of this issue through multiple channels. They have acknowledged receipt of this complaint on May 3, 2025 and have assigned it reference number REF-5F353180 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team

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3 Events

Complaint Submitted

Submitted

Complaint submitted

May 03, 2025 Esperanza Kris

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Complaint verified

May 26, 2025 System

Status Update

Status update

Status changed to "Under Review"

May 26, 2025 System