Delayed delivery from Premier Money Lille
Complaint Details
I purchased a platform from Premier Money Lille on November 19, 2003. Shortly after using it, I experienced was damaged upon delivery. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Brycen L. who promised to escalate my case, but I've heard nothing since.
Comments (2)
Avis Balistreri
May 20, 2025 05:55I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Premier Money Lille has been much more responsive, though we still haven't reached a satisfactory resolution regarding their delivery service.
Jennie Brown
May 19, 2025 05:58ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding Premier Money Lille's headphones and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at Premier Money Lille and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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Status Update
Status updateStatus changed to "Resolved"