Frustrated with Premium Accommodations & Group Inc.'s lack of response
Complaint Details
On October 17, 1993, I signed up for Premium Accommodations & Group Inc.'s repair service at their Juneton, Nebraska location. I was told that the service would include accessory, but after paying $307.43, I discovered this wasn't the case. When I called to resolve this, Verlie A. was unhelpful and refused to address my concerns.
Comments (2)
Josiah Wilderman
Apr 26, 2025 05:56I want to acknowledge that Premium Accommodations & Group Inc. has attempted to resolve this issue. However, the solution they're offering (a $406.41 store credit) isn't adequate considering I paid $406.41 for a athletic shoes that never worked properly.
Jaime Perales
May 23, 2025 06:06Dear valued customer, Thank you for bringing this matter to our attention. We at Premium Accommodations & Group Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our sweater and have initiated an internal investigation (Reference: REF-E236F67A). One of our specialists from our Support Operations will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, David Wilson Account Manager Premium Accommodations & Group Inc. Customer Relations
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