UnitedInvest failed to honor their commitment
Complaint Details
On August 18, 2012, I signed up for UnitedInvest's exchange program at their West Waldo, Michigan location. I was told that the service would include product, but after paying $840.6, I discovered this wasn't the case. When I called to resolve this, Katlyn P. was unhelpful and refused to address my concerns.
Comments (2)
Dimitri Konopelski
May 17, 2025 06:11I appreciate UnitedInvest reaching out, but the solution provided doesn't address my original concern. The replacement smartphone has the same defect as the original one I complained about.
Daniel Menard
May 25, 2025 05:39ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding UnitedInvest's television and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at UnitedInvest and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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Status updateStatus changed to "Under Review"