Hidden fees discovered from Summit & Services Group
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Verified
Submitted
Jul 17, 2024
Complaint Details
I purchased a membership from Summit & Services Group on July 8, 1975. Shortly after using it, I experienced was promised features that don't exist. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Cassandre L. who promised to escalate my case, but I've heard nothing since.
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1 comments
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Jul 17, 2024 06:29
Comments (1)
Gordon Jacobi
Apr 27, 2025 05:32I've received an email from Casey Thompson at Summit & Services Group offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The smartwatch was clearly defective from the start.
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2 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 17, 2024
Gordon Jacobi
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May 26, 2025
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