Misleading advertising by Prosperity & Management International

Thank you for your response, but I'm still not satisfied with the resolution offered. The $388.82 refund only covers part of what I paid for the technical support package, and I've had to spend additional money to fix the issues caused.

Dear customer, On behalf of Prosperity & Management International, I would like to personally apologize for the inconvenience you've experienced with our installation service. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate personalized solution to address this situation. Additionally, we have documented this case (Reference: REF-DBFCE512) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Robert Garcia Brand Representative Prosperity & Management International

ComplaintNest Administrator Alert: We have noticed that Prosperity & Management International has not yet responded to your complaint about their premium account. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team