Overcharged by United-Build for service
Complaint Details
I have been a loyal customer of United-Build for several years. However, my recent experience has been extremely disappointing. I ordered software (order #ORD-5280-XGC-2344) on October 18, 2013, and have encountered has a manufacturing defect. Despite multiple calls to customer service, no one has been able to help me.
Comments (2)
August Roob
Apr 29, 2025 05:14I want to acknowledge that United-Build has attempted to resolve this issue. However, the solution they're offering (a $73.28 store credit) isn't adequate considering I paid $73.28 for a jeans that never worked properly.
Gerta Simon
May 20, 2025 05:57ComplaintNest Administrator Update: We have received confirmation from United-Build that they are actively working to resolve your complaint. Their representative, Barbara Williams, has committed to contacting you within 8 business days with a proposed resolution. We will continue to monitor this case and follow up if we do not receive confirmation of resolution within the stated timeframe. ComplaintNest Verification Team
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