Delayed delivery from Modern-Architecture Group

I want to report a serious concern with Modern-Architecture Group's equipment that I purchased on May 31, 2011 from your West Juvenalshire, Illinois store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Ernest D., but my issue remains unresolved.

I want to report a serious concern with Modern-Architecture Group's equipment that I purchased on May 31, 2011 from your West Juvenalshire, Illinois store. The product has had my warranty claim denied unfairly despite being advertised as high quality. I've contacted customer service three times and spoken to Ernest D., but my issue remains unresolved.