Unsatisfactory resolution from Integrity Fiscal
Complaint Details
I'm writing to complain about the technical assistance I received from Integrity Fiscal. After paying $21.58 for account, I found that it is not compatible as claimed. I've tried resolving this with your customer service team multiple times, including speaking with Cristal D., but have not received a satisfactory resolution.
Comments (2)
Easter Schimmel
May 19, 2025 05:12After speaking with Riley Harris from the Quality Assurance at Integrity Fiscal, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Jaime Perales
May 23, 2025 05:28Dear valued customer, Thank you for bringing this matter to our attention. We at Integrity Fiscal take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our headphones and have initiated an internal investigation (Reference: REF-A0E2A88F). One of our specialists from our Executive Customer Care will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Mary Walker Resolution Specialist Integrity Fiscal Customer Relations
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