Account access issues with Integrity Fiscal
Complaint Details
On August 23, 2011, I signed up for Integrity Fiscal's customer support at their Barrowsport, Indiana location. I was told that the service would include solution, but after paying $605.7, I discovered this wasn't the case. When I called to resolve this, Catherine F. was unhelpful and refused to address my concerns.
Comments (2)
Donna Dietrich
May 04, 2025 05:44I've received an email from Barbara Taylor at Integrity Fiscal offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The router was clearly defective from the start.
Brenna Hilpert
May 13, 2025 05:16Dear customer, On behalf of Integrity Fiscal, I would like to personally apologize for the inconvenience you've experienced with our training session. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-24988D9A) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Jennifer Williams Customer Satisfaction Coordinator Integrity Fiscal
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Status updateStatus changed to "Resolved"