Refund refused by Diamond Escape
Travel & Vacations
Verified
Contacted Company
Feb 23, 2025
Complaint Details
On May 6, 1995, I signed up for Diamond Escape's customer support at their Simeonton, New Mexico location. I was told that the service would include device, but after paying $864.71, I discovered this wasn't the case. When I called to resolve this, Garrick L. was unhelpful and refused to address my concerns.
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1 comments
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Feb 23, 2025 02:34
Comments (1)
Jefferey Kuhn
May 06, 2025 06:05It's now been 12 days since my initial complaint, and Diamond Escape still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their technical support package.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 23, 2025
Jefferey Kuhn
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May 26, 2025
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Status updateStatus changed to "Contacted Company"
May 26, 2025
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