Billing dispute with Luxury Palace
Travel & Vacations
Verified
Under Review
Jul 04, 2024
Complaint Details
I purchased a subscription from Luxury Palace on September 13, 2024. Shortly after using it, I experienced had repeated billing errors. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Lee O. who promised to escalate my case, but I've heard nothing since.
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1 comments
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Jul 04, 2024 04:00
Comments (1)
Jana Blick
May 06, 2025 05:45I appreciate Luxury Palace reaching out, but the solution provided doesn't address my original concern. The replacement formal shoes has the same defect as the original one I complained about.
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3 EventsComplaint Submitted
SubmittedComplaint submitted
Jul 04, 2024
Jana Blick
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Ai verifiedComplaint verified
May 26, 2025
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Status updateStatus changed to "Under Review"
May 26, 2025
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