Delayed delivery from Comfort Lodge Destinations
Complaint Details
I'm writing to complain about the upgrade service I received from Comfort Lodge Destinations. After paying $112.26 for membership, I found that it is missing essential components. I've tried resolving this with your customer service team multiple times, including speaking with Duncan O., but have not received a satisfactory resolution.
Comments (2)
Mavis Mosciski
May 22, 2025 05:38I appreciate Comfort Lodge Destinations reaching out, but the solution provided doesn't address my original concern. The replacement sweater has the same defect as the original one I complained about.
Gabriela Pietsch
May 17, 2025 05:36Dear valued customer, Thank you for bringing this matter to our attention. We at Comfort Lodge Destinations take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our jacket and have initiated an internal investigation (Reference: REF-01471E17). One of our specialists from our Resolution Center will be contacting you within the next 8 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, James Anderson Client Support Executive Comfort Lodge Destinations Customer Relations
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