Venture of Heritage Holdings refused to address issue
Complaint Details
I'm writing to complain about the troubleshooting service I received from Venture of Heritage Holdings. After paying $714.51 for unit, I found that it had my warranty claim denied unfairly. I've tried resolving this with your customer service team multiple times, including speaking with Aracely L., but have not received a satisfactory resolution.
Comments (2)
Lambert Jakubowski
May 04, 2025 05:55I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Venture of Heritage Holdings has been much more responsive, though we still haven't reached a satisfactory resolution regarding their extended warranty.
Daniel Menard
May 20, 2025 05:15ComplaintNest Administrator Alert: We have noticed that Venture of Heritage Holdings has not yet responded to your complaint about their delivery service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team
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