Hidden fees discovered from Luxury Mansion International

Travel & Vacations Verified Submitted Sep 16, 2024
Luxury Mansion International | Niger | Hoyt Schimmel

Complaint Details

I have been a loyal customer of Luxury Mansion International for several years. However, my recent experience has been extremely disappointing. I ordered accessory (order #ORD-6332-GUB-2429) on May 20, 2001, and have encountered arrived significantly late. Despite multiple calls to customer service, no one has been able to help me.

137 views | 2 comments | Sep 16, 2024 10:29

Comments (2)

Hoyt Schimmel

Hoyt Schimmel

May 21, 2025 05:14

The situation with Luxury Mansion International has gotten worse. Now they're claiming I never purchased the consultation service, despite me providing the receipt and reference number REF-DD33A21F multiple times.

Claudine Navarro

Claudine Navarro

May 16, 2025 05:48

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Luxury Mansion International of this issue through multiple channels. They have acknowledged receipt of this complaint on April 10, 2025 and have assigned it reference number REF-DD33A21F in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team

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Sep 16, 2024 Hoyt Schimmel

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May 26, 2025 System