False promises made by Superior-Machine representative

I am writing regarding order #ORD-9864-XBD-6577 placed with Superior-Machine on March 10, 1970. I paid $157.13 for equipment, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Jeff Q. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9864-XBD-6577 placed with Superior-Machine on March 10, 1970. I paid $157.13 for equipment, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Jeff Q. and other representatives have not been helpful in resolving this matter.